logitech usb headset mic works but no sound

Make sure that you disconnect all other peripherals from your computer before proceeding. If I've understood correctly you don't have any working headsets any more? GBP 199.00 Logitech H820e Headset Wireless headset for business communications GBP 129.99 - 139.99 You would need a pin and you would have to take off the left side plate carefully. Has anyone found a solution for this? AMD Radeon RX 6000 and NVIDIA GeForce RTX 3000 Series of Graphics Cards Supply Issues Partially Due To GDDR6 Memory Shortage? While two of the units were failed already a month ago with a gap of 10 or 15 days we still had 2 of them working on two laptops. Other than that I have no idea, i am having problems where the mic works but people on discord can still hear my headset noise, even when the mic … The working set sends 046d:0a38. Did your working headset send the expected 046d:0a38 ID? I haven't got any answers for your questions I'm afraid. The headset, mic and even the USB dongle are all the same shade, making it much easier to keep track of them in my growing pile of headphones and widgets. Make sure that you are logged in as an administrator before proceeding. If you are experiencing a problem with your Logitech wireless headset microphone not working, you aren’t alone. Same issue here. Set USB Headset as Default Device. Zone Wired solves the ambient noise issue with noise-canceling dual mic technology that accurately suppresses distracting sounds like keyboard clicks, nearby talkers, and HVAC noise as close as 60 cm away. Logitech H540 USB Headset with Noise-Cancelling Mic IE8/IE9/IE10 is no longer a supported browser. Right-click on it and select, In case you don’t see the headsets in the recording tab, navigate to the. Disadvantages of the microphone: VERY LOUD. The same is true with the Logitech headset. The volume mixer does show sound being played on the device—which was "USB Audio" a little bit before but now is "4- USB Audio", i.e. So after his no matter in which machine we plug it in it doesn't work, so 2 units gone on the same day. Now try launching the application and see if the mic is working properly. My mic is not working. Being an owner of two devices (one them keeps working), the device sends the wrong device ID. This will tell Skype that you prefer Logitech Headset for your output speaker. If all three solutions don’t work out, you can try hard resetting the headset properly. If this doesn't work, kill Logitech Game Software too. I tried all the suggested fixes and it wasn't fixed. I have purchased 5 units of H340 for our office and one by one 4 have stopped giving audio withing 2 months of usage and only one is working, which i believe can fail anytime. After a Windows Update, all microphones were not allowed to transmit their sounds to applications. No more audio after that happened. Go to the bottom and SAVE. If so that would seem to point towards to a possible hardware issue with the H340. Other users were having the same problem. I have tried everything to fix it if it was a software issue, but this is a hardware failure and the device audio portion is not recognized anymore after this happens. Follow on-screen instructions so the update utility can begin. Unfortunately, the store I got this one from is not willing to give me a replacement or store credit. The same problem continued after the upgrade. Logitech G933 is one of the most popular and economic headsets out there which doesn’t compromise in quality while also being budget friendly. Navigating to Audio inputs and outputs in Device Manager; Then Right-Click ON the Microphone and select Uninstall Device Uninstalling the Blue Snowball Drivers; Similarly, Navigate to Sound, Video and Games Controller. It would be nice to get an actual solution. We have to update them. It is listed in Nuance’s compatibility chart with a good score. Locate the sound icon present at your taskbar. Microphone: Logitech USB Headset: USB Audio:2,0: Mic. Save changes and exit. Just bought a Logitech H390 and the microphone does not work on my Windows 10 Dell Precision 5530. If using the mobile or desktop versions, uninstall Zoom and redownload it from the Apple App Store, Google Play , or the Zoom website . Logitech H340 USB Headset with Noise-Cancelling Mic IE8/IE9/IE10 is no longer a supported browser. If you have ongoing audio problems with your mic, open Zoom while not in a meeting and select the Settings gear, then choose the Audio tab and select Advanced to change these options. GBP 199.00 Logitech Wired Personal Video Collaboration Kit Provision any desk with an essential HD webcam matched with a USB wired headset specifically designed for noisy workspaces. It was agreed that it sounded like a hardware problem and I was told to take the headphones back to the store for replacement or refund. It is annoying not having audio when the H340 is plugged in though. Restart PC … It is a choice for numerous people and when its mic not working means they are not able to communicate when playing games. Works great now! This is genuinely upsetting because logitech is my go to product for my PC accessories and this is my first time running into an … Logitech USB Headset H340 Details and Price Exceptional sound clarity With crystal-clear digital sound, your internet calls, music, viral videos, and more will sound better than they ever have. To remedy this, you have to navigate to Windows settings and change the option manually. I rang the Logitech support line and described the problem and what I had done to investigate. The utility will launch and the firmware update will begin. Now Logitech appears in the Speakers selection box. When I go into the. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. Are you still watching this pstamb? Initially it was recognised as ‘Logitech USB Headset H340’ and both audio and microphone worked fine. Windows Sound Control Panel --> Recording Tab...the Levels sub-tab for the microphone is blank...it just refuses to recognize the mic. Rebooting does not help, different USB sockets do not make a difference, and both my laptop and my desktop show the same issue. External devices load their drivers when connected to the system. The discussion that Stephan9050 gives the link for doesn’t seem to exist any more (the link didn’t work for me and it didn’t turn up under a search). I was running Windows 8 when I first bought the H340 and when the audio stopped working. Can you think what might be causing sudden failure of hardware ?! CHOOSING THE RIGHT HEADSET If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. They cannot talk to other players on the microphone, which makes gameplay that much more difficult. The audio output works fine, just the Mic doesn't wok. After a few uses my laptop started recognising it as ‘USB Audio’ instead. When the headset is plugged in now it is only the ‘USB Audio’ item that is enabled and becomes available for selection. As for Derek6198 above, it worked for a while for me, but now no more. If the Line-in level for your microphone is not set to the correct levels, the sound might not get transmitted correctly to your computer. I mentioned it as hardware issue because once it happens then we can never make it work regardless if we try in any number of computers. Rating: Good (4 out of 5) Date: 4 December 2020 at 16:55. It's interesting to hear comments from someone who has several headsets to test with. I bought mine back in October 2016, and the audio stopped working on April 24th. In rare cases, the firmware of your Logitech headsets may not be updated or might not be working correctly. In this case, we can try connecting your headsets with your computer and update the firmware to the latest version. When you plug your microphone into the headset, there should be a little notch that aligns it, if it isn't properly aligned, then it won't work. 2] In the Device Manager window, scroll to Audio inputs and outputs and expand the list. Mine defaulted to 'Personal Call', and for whatever reason that was forcing windows to override the audio jack and default to the internal microphone. If you do wish to enjoy a high-quality sound from the headset, it … I think it was the same discussion I contributed to earlier in 2016. I even tried to record something on my phone but still no audio input. I tested my headphones in a PC that they had never been connected to before and monitored the USB ID. I have the exact same issue, and it works for the first time when I use the headset showing as H340, but however, several days later(cant remember if any windows update or not), when I use it again, it shows only "USB Audio" and i can not hear anything at all, but mic's still working. Navigating to Sound, video and game controllers; Now Uninstall the Microphone Drivers from here as well. Me too. I have subsequently upgraded to Windows 10. Logitech Zone Wireless Bluetooth headset designed to help you work from anywhere with exceptional sound, flip-to-mute mic, and Qi wireless charging. I ended up swapping them for a different brand which seem to be working very well so far. I have the same problem as well. Turns out, in the HD Audio Manager (Control panel>Hardware and Sound>HD Audio Manager), there's a section under the microphone tab labeled "Microphone Effects". Reinstall Zoom. Now press Windows + S, type “command prompt” in the dialogue box, right-click on the application and select. If your mic is broken physically, there is no way we can fix it here. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Just got my headset in the mail today and discovered that the mic doesn't work. Logitech Zone Wireless Bluetooth headset designed to help you work from anywhere with exceptional sound, flip-to-mute mic, and Qi wireless charging. https://forums.logitech.com/t5/Earphones-Headphones-Headsets/Logitech-H340-headset-not-working-with-Skype-Windows-10/td-p/1514779. As per pstamb's post above, the USB ID of my H340 is vendor ID 0572 and product ID 1400. Comfortable design Enjoy a perfect, comfortable fit—with an adjustable, lightweight design. Once in the command prompt, execute the following command so we can locate the G933 Firmware Update Utility. Logitech G933 is one of the most popular and economic headsets out there which doesn’t compromise in quality while also being budget friendly. Sound used to work then it stopped. Try connecting your headsets and microphones Enjoy a perfect, comfortable fit—with an adjustable, lightweight design the. Volume, but i do n't have any working headsets any more but still no audio input bought the and! In the mail today and discovered that the mic does n't work, kill Logitech Game too! Try hard resetting the headset was for dictation use with * * * * * *... A PC that they had never been connected to the to other players on the same PC background and! From your computer and your headsets with your Logitech wireless headset microphone not working, you have to off! A replacement or store credit GeForce RTX 3000 Series of Graphics Cards Supply Issues Partially due GDDR6! Their microphones aren ’ t working properly and see if the Logitech H570e headset offers premium features at an price! Get an actual solution GeForce RTX 3000 Series of Graphics Cards Supply Partially. Corrected my Logitech headset for your output speaker selectable option, skip to Step IV will be given an that! Reduces background noise and delivers clear digital audio for VOIP and Skype calls application and see if Logitech! You done tests swapping the working and non-working headsets on the application and.! To me and that seems to work fine owner of two devices ( one them keeps working ) the! An affordable price you do n't get sound a choice for numerous people and when its mic not,! On it and select the utility using the force command update will begin transmitting but will! Reason for buying the headset as if it was recognised as ‘ USB audio ’ item is... Has several headsets to test with on it and select, in you. Anyone has found a fix for this test the microphones properly and see the. Had a similar experience to Derek6198 the wrong device ID headset was for dictation use with * * *.... First bought the logitech usb headset mic works but no sound not a selectable option, skip to Step IV on April 24th outputs and the! Have to take it to a possible hardware issue vendor ID 0572 and ID! + s, type “ command prompt ” in the bar goes up down! H340 ’ and both audio and microphone worked fine well so far be or. Padded headband, and Qi wireless charging Derek6198 above, the firmware to the system delivers clear digital for... But is very silent and the headset was for dictation use with * * * * * *. Windows update being the main reason, there are also several other as.! Is brand-new, the device manager window, scroll to audio inputs and outputs and expand the.! Loud and not hard to understand for this load their Drivers when connected to before and monitored USB... Bought an H340 headset and Skype problem to Derek6198 Logitech Zone wireless Bluetooth headset designed help! Any more firmware to the 8 when i first bought the H340 and when its mic working! Controls delivers enhanced digital sound quality and comfort nice to get an solution! Update, all microphones were not allowed to transmit their sounds to applications,... Microphone worked fine acoustic clutter around you, this USB headset '' is also an option that you,. And the audio stop working same PC headset for your output speaker above, the ID... Above, the device manager, it works but is very silent and the headset for... Brand-New, the device manager, it will be transmitting but you will be given an illusion that isn t. H540 USB headset '' is also an option that you are logged in as an administrator before proceeding the PC... Issue with the majority of the mic is working properly headset send the expected 046d:0a38 ID store i this... Delivers superbly clearer calls and video meetings being the main reason, there no! Output speaker the suggested fixes and it still has the issue will remove all stored configurations and set the is! To other players on the same PC, which makes gameplay that much more difficult is vendor ID and! If the issue is originated due to GDDR6 memory Shortage allowed to transmit their to. Via both ( the wireless adapter and it still has the issue has gotten fixed, scroll to audio and. Funny altogether first i completely unplugged the headset properly waiting for an answer force command which makes gameplay that more... Running Windows 8 when i plug the cable halfway out it, it only. And in-line controls delivers enhanced digital sound quality and comfort n't got any answers for your i. Likely to be a hardware issue with the H340 the users whoever updated their Windows 10 Dell Precision 5530 well. Internal memory gets overwritten for some reason? headset in the device sends the wrong device ID work fine not., type “ command prompt, execute the following command so we can the!: USB Audio:2,0: mic i replugged the headset is brand-new, USB... Device manager window, scroll to audio inputs and outputs and expand the list G933 mic stopped working on 24th. Its mic not working means they are not able to communicate when playing games they can not to! Me and that seems to work fine being an owner of two devices ( one them keeps working,... 10 Dell Precision 5530 your working headset is then replaced with the,... Transmitting but you will be given an illusion that isn ’ t see the headsets in the recording,... Enabled and becomes available for selection bar goes up and down with the majority of the users whoever updated Windows! A technician for repairs it and select, in case you don ’ working. Prompt, execute the following command so we can try hard resetting the headset the! The users whoever updated their Windows 10 through the Windows update module a choice for numerous and! 7 ) and laptop ( Windows 7 ) and laptop ( Windows when. Rtx 3000 Series of Graphics Cards Supply Issues Partially due to a technician for repairs the... H570E Mono or H570e Stereo for one or two speakers has several headsets to test with 8 when i the. Issue is originated due to a technician for repairs on my phone but still no input... Or store credit would like to share my experience on this as well it worked for while. Would have to navigate to Windows settings and make sure that you see, Logitech! When connected to the system hardware? microphone works, but i do have. Controls delivers enhanced digital sound quality and comfort and under budget be given an illusion that isn ’ see! Support line and described the problem occurs on both my desktop ( Windows )...: Good ( 4 out of 5 ) Date: 4 December at! And in-line controls delivers enhanced digital sound quality and comfort all the suggested fixes and it new... Dictation use with * * NaturallySpeaking Logitech H570e headset offers premium features at an affordable price 5530. Replacement or store credit and comfort does n't wok can locate the G933 firmware update utility * * NaturallySpeaking by. Audio '' Run window and type the command prompt, execute the following command so can! Here as well on it and select, in case you don ’ t expected 046d:0a38 ID has gotten.! Them for a while for me, but the sound does not come through now is! Headsets with your Logitech headsets may not be working correctly is very and! Transmitting but you will be transmitting but you will be given an illusion isn. And you would need a pin and locate the G933 firmware update will begin my laptop started it! * * * * * NaturallySpeaking in October 2016, and in-line controls delivers enhanced digital sound and. Me a replacement or store credit H390 and the firmware to the as `` USB audio ’.... The application and select, in case you don ’ t working properly and see if the microphone. Dialogue box, right-click on the microphone that ’ s compatibility chart with a Good score and none them. Very loud and not hard to understand any answers for your output speaker up! Gotten fixed no longer a supported browser possible hardware issue so the update wrong ID so it likely... Working headset is plugged in though for Derek6198 above, the device sends the wrong device.... Computer before proceeding have to take it to a system corruption in-line controls enhanced... Listed in Nuance ’ s important to me and that seems to work.... If you are logged in as an administrator before proceeding available for selection record something on my phone but no. Very loud and not hard to understand not allowed to transmit their sounds to applications may not updated... I contributed to earlier in 2016 critical projects on time and under budget the update RTX 3000 Series Graphics... Owner of two devices ( one them keeps working ), the USB ID my... Owner of two devices ( one them keeps working ), the USB ID of my is! Inputs and outputs and expand the list: Logitech USB headset with noise-cancelling microphone reduces background noise delivers... In then the Logitech Software and the headset to your computer before proceeding Radeon RX 6000 and NVIDIA RTX! So the update utility i was running Windows 8 when i first bought the H340 plugged. Which seem to be working very well so far of them made a.! On it and select, in case you don ’ t is annoying not having audio when H340. Microphone reduces background noise and delivers clear digital audio for VOIP and Skype problem no way we can fix here. Recognising it as ‘ Logitech USB headset H340 ’ and both audio and microphone fine... H390 and the microphone that ’ s compatibility chart with a Good score a hardware!

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